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When a MeToo Complaint Brought Down the Wrong Man—And Exposed Our HR’s Blind Spots
Crisis Management
by Shalini (Calm Tiger), CHRO, Major IT Services Firm
When a MeToo Complaint Brought Down the Wrong Man—And Exposed Our HR’s Blind Spots

The Narrative

A senior project manager accused our CTO of harassment based on WhatsApp chats and late-night calls, sparking a media circus and an immediate “step aside.” But as the POSH inquiry dug in, it surfaced plenty: the chats were selectively edited, the complainant had a pending promotion denial, and several team leads reported she’d made similar threats in the past. Our own HR lead, fearing Twitter outrage, recommended immediate dismissal without hearing both sides. In the end, the board reinstated the CTO, the investigator was replaced, and all POSH decisions now require evidence review by an outside panel. Our brand? Stuck explaining its own HR team’s panic and the real danger: that hasty outrage can ruin the innocent as easily as the guilty

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